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What does a Warehouse Clerk do?

By Cassie L. Damewood
Updated Feb 13, 2024
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A warehouse clerk maintains the order of a building or room normally dedicated to the storage of materials, products, equipment or tools. He is typically required to keep detailed records of the warehouse contents manually, on a desktop computer or using a handheld electronic tracking device. When a requisition for an item is received, he is normally expected to provide the item and update his records to reflect the transaction.

If the warehouse is large or the items are bulky enough to require motorized equipment to move them, a warehouse clerk’s job normally requires operating a forklift or pallet jack. He may also use a hand truck or dolly to move merchandise. Items for transport generally include incoming shipments as well as those being shipped or re-categorized. If the company has multiple warehouses or branch locations, the clerk is customarily expected to drive a truck or automobile to transport goods or paperwork as needed.

Efficiently sorting and storing items is often a major part of a warehouse clerk’s job. Depending on the nature of the business and the items stored in the warehouse, this may involve building shelves, bins or racks to organize the goods. Further sorting of stored merchandise is commonly based on product identification numbers, color, size or type. Choosing the mode of storage and how goods are classified may be at the discretion of the clerk or dictated by the warehouse manager.

The ability to read and interpret instructions typically is an important attribute for a warehouse clerk. He is regularly required to prepare shipments and orders based on his understanding of requisitions, production schedules, work orders or customer invoices. His accuracy in understanding the requests of these documents can significantly affect daily operations and customer satisfaction.

If a warehouse clerk directly interfaces with the production or manufacturing department, he is typically required to keep accurate records of all the parts necessary to assemble products. He is frequently expected to monitor inventory levels and place orders to keep items appropriately stocked. Acuity in performing this task ensures the production flow is not decelerated or interrupted.

A high school diploma or equivalent is a normal requirement for the position of warehouse clerk. Previous job experience in a warehouse or any environment where inventory control is a key element is highly preferred. Good communication and computer skills can contribute to the success of the clerk and may help him advance within the company.

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Discussion Comments

By shell4life — On Apr 29, 2012

I am a warehouse manager for a small company, and I am the only worker in the building, so I am the clerk and manager in one. The warehouse holds merchandise for my friend's party supply store, and she has put me in charge of shipments and handling the paperwork, as well as placing orders for new merchandise.

Since the warehouse is rather small in comparison to some I've seen, the work isn't so bad. I don't feel overloaded, and I can take my time and do things right.

I love the fact that she is the only person I have to answer to if something goes wrong. I am a bit of an introvert, so working in a building by myself all day is my ideal job.

By cloudel — On Apr 28, 2012

@OeKc05 – My brother does exactly what your husband does. Since his job relies on his ability to speak back to the computer to confirm, there have been days where he has had to miss work because of a minor cold.

He tried to work anyway, but since the computer is programmed to recognize his voice, it could not understand him. It kept making him repeat things, and this was slowing his production way down.

He had a stuffy nose and a sore throat, so he did not sound like himself. He was upset at having to go home and miss getting paid for those days, but he would not have made any progress in his condition.

By OeKc05 — On Apr 28, 2012

@seag47 – My husband is a warehouse clerk, and he receives his instructions for the day from his computer, which he holds in his hand. He wears an earpiece, and an electronic voice tells him what to do.

He drives a forklift around and picks boxes off of shelves. The computer tells him which slots on which aisles to pick the cases from, and it also tells him how many to put on the forklift.

After he picks the cases and loads them up, he speaks into a microphone on his headset to let the computer know that the task has been completed. He will then get his next orders.

By seag47 — On Apr 27, 2012

Wow, it sounds like there is a lot for a warehouse clerk to remember! I think if I had that many duties every day at my job, I would stress out and forget most of them.

Surely, a warehouse clerk must have some sort of list of things to do. Otherwise, he would probably be unable to remember everything. Maybe he has some sort of computer check list?

I have respect for warehouse clerks, because I have only one duty at my job, and I can't imagine having to multi-task like they do. It must take a special kind of person.

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