Like most other tour operators, luxury tour operators are in the business of finding companies or properties that can deliver the high end vacations their clients are looking for. Luxury tour operators must also be up-to-date with travel paperwork requirements such as visas and border controls. All of these must be taken care of before-hand as up-market tourists do not want to deal with such details or be kept waiting for long while others take care of it for them.
Luxury tour operators are in the business of providing comfort. They usually offer more remote locations but wherever the holiday is booked for, the client has paid a lot of money and the emphasis is on high standards. Luxury tour operators may specialize in cruises, wildlife safaris, mountain climbing or beach resorts, but wherever they may be, all details will have been arranged and the client will experience a hassle-free holiday of VIP treatment.
Choosing the right luxury tour operator needs some research but once the decision has been made, and the dates of the holiday arranged, then all the traveler needs to do is pay the bill. Depending on the client's wishes, the luxury tour operator may plan every day of the holiday in meticulous detail so everything is pre-arranged. Or, depending on the client's wishes, the emphasis may be on a more spontaneous, locally-centered holiday.
The first priority for many is the ability to deliver outstanding personalized service. A multilingual staff and special dietary needs or wants are some of the more common prerequisites. Location must be excellent and there should usually be a range of activities offered. Quality facilities such as the inclusion of a spa and luxurious rooms with good bathrooms are an essential part of what a luxury tour operator wants to be able to offer his clients. Flexibility to provide customizable itineraries is also a desirable quality.
The provision of luxury is easier in the bigger resorts and cities but luxury tour operators also offer luxury in the mountains of Latin America and on the plains of the African savannah. Top-class accommodation and fine dining anywhere in the world requires research and planning on behalf of the operator. Luxury tour operators rely heavily on repeat customers and word-of-mouth so pleasing customers no matter what their demands is a priority. For this reason, they choose only the most reliable companies to work with; and these companies represent them in whatever part of the world they may be.