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What Is a Loss Mitigation Department?

Malcolm Tatum
By
Updated May 17, 2024
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A loss mitigation department is a division or department of a financial institution that is charged with the task of helping to minimize the amount of loss incurred in the event of defaults and foreclosures. Often, people working within this department will look for ways to prevent a default from progressing on to a foreclosure and thus avoid the accumulation of additional expenses to the bank or other type of finance institution. The solution may take the form of arranging a short sale or short refinance that will settle the majority of the outstanding indebtedness of the loan.

The actual process of loss mitigation is to avoid foreclosure on loans and mortgages if at all possible. A foreclosure situation is rarely in the best interests of the mortgage company or bank, in that foreclosures generate a significant amount of legal expenses in order to obtain the foreclosure order and to actually take possession of the property. In addition, no payments can be collected on the property for an extended period of time once the process of foreclosure has begun. This means the lender is paying expenses on the loan without generating any revenue to offset those new expenses or the remaining balance due on the original loan.

It is not unusual for banks, mortgage companies, and various types of loan companies to operate a loss mitigation department. When a debtor begins to be slow in making payments or is moving toward a default situation due to a unexpected decrease in income, the banker will turn the situation over to the department. As a result, the loss mitigation department will begin the process of looking for a mutually advantageous solution to the problem. Thus, both the lending institution and the debtor can benefit from the work of the department.

On the one hand, the department will seek to protect the interests of the lending institution by using short sales or other strategies to keep the loan from going into foreclosure. At the same time, the loss mitigation department will be assisting the debtor in minimizing damage to his or her credit rating. While neither party receives the full benefit afforded by the original loan arrangement, both parties lose much less if the loss mitigation department can successfully initiate a workable compromise and avoid foreclosure.

WiseGEEK is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Malcolm Tatum
By Malcolm Tatum , Writer
Malcolm Tatum, a former teleconferencing industry professional, followed his passion for trivia, research, and writing to become a full-time freelance writer. He has contributed articles to a variety of print and online publications, including WiseGEEK, and his work has also been featured in poetry collections, devotional anthologies, and newspapers. When not writing, Malcolm enjoys collecting vinyl records, following minor league baseball, and cycling.

Discussion Comments

By anon132404 — On Dec 06, 2010

I used 21st century loss mitigation and was scammed! They still foreclosed on my home and now I and my two children will soon be homeless! My advice to you is deal directly with your mortgage company and its programs.

By hfawad — On Jun 13, 2009

Does the borrower get bad credit while on the loss mitigation plan?

By anon30543 — On Apr 20, 2009

What if my property is a rental and is in foreclosure, can I still accept their payments?

Malcolm Tatum

Malcolm Tatum

Writer

Malcolm Tatum, a former teleconferencing industry professional, followed his passion for trivia, research, and writing...
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