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What is Benefit Consulting?

By Shannon Kietzman
Updated May 17, 2024
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A benefit consulting professional is a person who helps workers or employers determine which benefits package best suits their needs. Understanding exactly how much or what type of benefit coverage is necessary can be difficult. Therefore, this type of consulting makes it possible for workers and employers to understand the best coverage for their situations.

Benefit consulting works in three ways. First, an employer creates a benefits package meant to draw in prospective employees. To come up with an affordable, comprehensive package, many companies rely on benefits experts. These are well trained in the current trends and demands of the business world. Therefore, a benefits expert can help a business narrow down the choice of plans to those that will be the most desirable to workers, yet affordable to the business.

Second, newly recruited employees may need to choose from among several different benefits options and plans offered by the employer. Deciding which life insurance, health insurance, 401k package, dental insurance, and disability plan to select can be difficult, especially to a person who is not educated in the subtle differences between plans. A benefits expert can help employees distinguish between plans and decide which works best for their personal needs.

Finally, older Americans who have retired find themselves stressed with the wide array of plans offered by the Social Security Administration. Changes to Medicare and Medicaid have made it almost impossible for the elderly to understand which plan best suits their needs. Benefit consulting services can help these individuals choose the best plan for their situation.

A person interested in becoming a benefit consulting professional must have a few basic skills. Most important is the ability to listen to the client's concerns with an open mind. A good portion of a benefits expert's day is spent interviewing and discussing plans with individuals. Therefore, communication skills are critical.

A benefit consulting expert must also be able to keep up to date with changes in the world of insurance and retirement benefits. Keeping on top of the latest trends, coverage, and news is important. Good memorization skills are key to successful counseling, as well as knowing how to match the plan to the client. To match clients with the right plans, the benefit consulting professional must know all the restrictions, loopholes, and programs available.

WiseGEEK is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.

Discussion Comments

By Talentryto — On Jan 27, 2014

As insurance, investments, and other benefits become more complicated to understand, it is a huge help to have the assistance of an expert to guide beneficiaries through crucial information. Some companies have benefit consulting experts on staff, while others contract with benefit consulting firm entities to give beneficiaries important information. If you have access to benefit consulting, it is worth your while to take advantage of the help.

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