In the context of the working world, human resources development is the process for assisting employees with improving their careers and interpersonal skills on the job. This can be accomplished through workforce training, career development, performance management and organizational development programs. Human resources development is a continuous process monitored by teams of human resource professionals and upper management.
Human resources development can be managed in a number of ways at the corporate level. Many companies institute a formal workforce training program carried out in-house by training managers and experienced employees. Training and continued learning is encouraged as part of the human resources development process.
In some organizations, human resources development is accomplished through mentoring. Employees coming into an organization can be paired with team leaders during the on boarding process and once certain levels of learning are achieved are allowed more responsibilities under the guidance and approval of mentors. Once a high level of skill is established, employees are then asked to mentor to new hires.
A big part of the human resources development process is assisting employees with being able to take on advanced roles within the organization. That allows for the creation of new departments and enhanced services to be provided to clients. In addition, employees have clear goals set forth to encourage performance and promotion from within the organization.
Human resources professionals recognize that development is an integral process for improving productivity levels throughout an organization. Being able to produce more work in efficient ways creates overall success for a company. Human resources development creates employees who are happier and more willing to complete tasks for the betterment of the organization as a whole.
When organizations seek to improve conditions within the workforce, human resources development programs are deployed to increase employee wellness, satisfaction and productivity levels. Programs such as employee assistance, health and wellness, training, employee coaching and educational incentives often encourage employees to develop skills and take on more challenging projects. Human resources professionals can lead employees through the process of achieving more and gaining more work-life balance.
An added benefit of instituting a human resources development program within an organization is that ultimately customers will receive better care and this will increase revenues for the company. When employees are happy and encouraged to perform on the job, they respond more positively which creates happy customers. Happy customers are paying customers and often refer others, which increases the organization’s ability to serve more clients within the industry.